Most computer and network problems are simple glitches and can easily be solved so you can avoid a service call. We have put together the following information to help you solve simple issues.
The biggest complaint we get is pop ups and general slowness. Most of the time this can be attributed to adware, malware, or spyware. We have the freeware version of Ad-aware available here. This version is free for non-commercial use only. For use in a commercial, educational or government environment click here to purchase a registered copy of ad Adaware SE plus or pro.
We also suggest checking to make sure your virus software is up to date. If you do not have virus protection or yours is out of date go here for a free on-line scan.
Make sure you have the latest security updates, patches, and virus definitions.
A great way to diagnose computer problems is your computers event log. If you are running windows 2000, xp or any windows server you can check your systems event log. To launch the event viewer. go to start, then run they type eventvwr.
If you need help figuring out the event codes check here. If you are not comfortable with trouble shooting advanced error messages or require a complex solution, don't hesitate to call us. We have experienced engineers standing by to serve you on-site or remotely.
This can be caused by a dead battery; try taking the batter out and powering the laptop back on. If the laptop powers up, chances are the battery is dead and needs to be replaced.
We recommend that you defrag your exchange database quarterly to maintain optimal performance of your server. We only recommend that certified and experienced system engineers attempt to perform this complex maintainence procedure.
Testing a restore job from your tape system is an often overlooked task. We suggest and recommend that you test your ability to restore data from tape. One of the biggest reasons for failure is dirty tape heads, make sure your clean your tape drive per your manufactures maintainence recommendations.
We can protect your inbox, check out our spam and virus filter service
Request more information